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7 Ways to Create a Workplace that Works

Inspiring your employees to pull together as a cohesive team can be one of the most challenging parts of running a business. Employee engagement isn’t just a buzz word. It’s a metric which can have a significant impact on your bottom line.

For example, one Towers Perrin-ISR study noted that firms with high levels of employee engagement had a 3.74 percent operating margin, vs. a -2.01 percent margin for low-engagement firms. They saw an impact in profit margins as well, noting a net margin of 2.06 in the firms staffed by highly engaged employees. Profits were at -1.38 percent when employees were disengaged.

In short, employee engagement is the key to a workplace that actually works. Here are seven ways to make it happen.

1. Assess your culture.

Company culture isn’t just something that you decide on. It has to grow organically from what’s already happening or it won’t ring true to your employees.

This doesn’t mean you can’t make some decisions about the direction you’d like to go. You do, however, have to know your starting point. I recently outlined a method both for identifying the existing culture and shaping a future culture; it explains how to forge a company culture without creating one that seems as though you’re completely divorced from reality.

2. Develop your expectations.

If you don’t set your expectations for each role and position in your company then you can’t expect real productivity. Your employees won’t know what to do, and you’ll be wasting money because you have no idea what you hired them to do. You won’t even have a way to measure your productivity in the first place.

Make sure you can clearly articulate each and every one of these expectations. It’s not enough to set them—you have to be able to communicate them as well.

3. Learn how to hire the people who will fit in, and meet your expectations.

Every member of your team needs to be able to meet both of these goals. Of course, you’ll have to look beyond resumes, skill tests, and clich├ęd interviews to be absolutely certain that you’re making the right decisions here.

4. Step back and trust these people to get the job done.

If you don’t trust people to meet your expectations then why are you bothering to hire them? Tell them what they need to accomplish and then get out of their way. For the most part, you’re going to be staffing your office with adults. Give them the freedom to be adults. The infantilizing nature of many workplaces has a direct impact on why so many workers grow so disconnected from and disillusioned with the work they are doing.

5. Stay accessible and available.

Your employees may actually need to ask you some clarifying questions about the work that they’re doing. They might want to bounce an idea off of you. They might need to request a resource. If you’re constantly and consistently touching base with them and interacting with them in a friendly fashion (without retreating to your office or micromanaging everything they do) then they will typically feel very comfortable doing these things. They will also appreciate your leadership, and willingness to help.

6. Avoid “TPS Report” syndrome.

Remember the movie Office Space? Those TPS Reports were funny because they rang so true. Plenty of businesses impose lots of pointless busywork on their employees.

If an activity doesn’t have a direct impact on your ability to build a better product or sell that product to additional people, then nobody in your organization needs to be engaged in that activity. Pointless meetings, overly tedious processes and low-value activities should be ruthlessly slashed from all job descriptions.

7. Act with integrity.

Integrity is powerful. Employees have dealt with many employers who don’t keep their promises. Who make things look great on paper but who ultimately do the opposite of what they say they’re going to do. Some have even dealt with wage theft. In a world like that, integrity is the best engagement and retention policy that you could ever implement. It’s as simple as saying what you’re going to do and then doing it, consistently. And it pays enormous dividends, especially when combined with all of these other steps.

Reviewed by author: Ashley Adams

Can You Stop Worrying About Review Sites? Not Quite.

0 comments and Angie’s List are both reporting low earnings. Both companies have seen tanking stock prices, too

One of the reasons why these sites aren’t doing too well is that customers simply don’t trust them. They’re well aware that businesses find ways to post fake reviews. They believe that Yelp manipulates reviews in order to sell ads. Angie’s List has suffered from similar complaints.

These companies can’t make a convincing claim that they are consumer advocates by turning around to make the bulk of their money on by selling ads to the very companies customers are meant to critique. They can take money from one source or the other without earning suspicion, but they can’t take money from both. As a result, some people have ruled that these “review giants” had a doomed business model from the start.

The fact that some businesses have resorted to lampooning them certainly isn’t helping their business case. Some businesses have also chosen to overreact to bad reviews, too, and this has caused some of the negative feelings generated by those businesses to spill over onto the review sites. It’s ironic that these sites, who have so much control over other people’s reputations, have such poor reputations themselves.

So does this mean that business owners can stop worrying about review sites specifically, or their online reputations in general?

Of course not. It simply means you can stop devoting so much energy to these two sites in particular.

First of all, these aren’t the only review sites. Google has been in the review game for some time, for example, and Google isn’t going away. Google has even tied reviews into their local search rankings, and their reviews are, on the whole, quite trusted in comparison to Angie’s List, or Yelp’s.

Second, review sites aren’t the only place where your reputation can take a beating. Just ask some of the companies who have been beaten down in the Twitterverse. Just ask anyone who has dealt with the RipOff Report. Or bloggers. Or websites whose entire existence is dedicated to warning people about how bad a particular business is. Yelp was only ever the tip of a much greater iceberg.

So rejoice over the apparent downfall of these giants if you must. Just don’t relax your vigilance. Continue to monitor your reputation, and continue to build a SEO firewall of positive web entries about your company, your service, and your products.

Successful companies generate enemies—it’s just a fact of life. You need to be ready when they attack, even if it looks like their favorite sites are struggling to stay in business.

Reviewed by author: Ashley Adams

A Client Reviews Removal Service

The below client who's name we will keep confidential had negative pictures and comments posted on After trying to get to remove the photo and page she wasn't having any luck. In early September of 2014 she contacted to see what the reputation management firm could do to help her situation.

After singing up with in September she was quickly pleased to see the company act quick and get her negative picture and other related information pushed off the 1st page of Google and the other major search engines.

After a month the client was pleased to see that page had been pushed back past page 3 of all the major search engines. used advanced SEO and reputation management techniques to quickly deal the with the Dirty situation and help the client. After 3 months the campaign was fully completed the clients results were pushed past 10 so no one could even find them.

For the client this work fixed her reputation, saved her career and relationship. In her words the program was "A LIFE SAVER".

A representative from the company said, " is a site we get contacted about probably 100 times a month, we've developed a solution for dealing with this site and helping our clients get their lives and reputation back."

The owner of the site Nik Richie started The in 2007 as a blog to talk about celebrities and other semi famous people.  Nik is notorius for slandering people and attacking them online. He has been sued multiple times and because of outdated laws which don't properly protect people slandered on the Internet tends to win his cases losing the offending party tens of thousands and even millions in legal fee's. The cost of an campaign is less then $5,000 and always gets the client results.

If you were slandered online, there is help. Don't let people like Nik Richie destroy your reputation.

Her is a testimonial from the client that was helped.

"THANK YOU THANK YOU THANK YOU!!!! I just went on and did a search of my
name, and all of that negative content is OFF! I went all the way up to
page 10, and even the "related search" headings that were leading to a lot
of it are off! I can't thank you all enough, I can hardly believe
is such a relief to know that I am and will continue to be protected by
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Online slander effects over 1 million people a year and the number is growing. is the online reputation management firm that specializes in working on removal of sites like The, the company has spent over 4 years developing the techniques they use and have worked with over 10,000 customers.

Reviewed by author: Ashley Adams


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